Privacy
What happens to the details you give when you order, in plain words.
Last updated 15 November 2026.
Who looks after your details
Charlie Appleby, trading as Hope Appleby Art, is responsible for the details you give when you order. Email [email protected] with any question about them.
What is collected
When you order: your name, email address, delivery address and what you ordered. You type these into the payment page run by Stripe.
Your card details go to Stripe only. Charlie never sees them.
When you only look at the site, no details about you are collected.
What it is used for
To post your magnets, to send your receipt and your download link, and to reply if something goes wrong with your order. Nothing else, unless you join the mailing list.
Stripe, the payment processor
Stripe takes the payment and keeps the order record. Stripe handles payment details under its own privacy policy.
For magnets, your name and delivery address are given to Royal Mail, through its Click & Drop service, to print the postage label and deliver the post.
The mailing list
At checkout there is a box you can tick to hear when Charlie has new drawings. It starts unticked. If you do not tick it, you will not get those emails.
If you tick it, Charlie may email you about new drawings and sales, a few times a year at most. You can stop them at any time by replying to one of the emails or by emailing Charlie.
Who else sees your details
Nobody else, apart from Stripe for the payment and Royal Mail for posting magnets. Your details are never sold, and never given to anyone for their marketing.
The site is hosted by Cloudflare, which keeps short-lived technical records, such as IP addresses, to keep the site safe.
This site has no advertising or tracking cookies and no analytics. The Stripe payment page uses cookies of its own to take the payment and stop fraud.
How long details are kept
Order records are kept for as long as UK tax rules require, which is about six years. Mailing-list details are kept until you ask to come off the list.
Your rights
You can ask to see the details held about you, to have them corrected, or to have them deleted where they are not needed for tax records. Email Charlie to ask.
If you are not happy with the answer, you can complain to the Information Commissioner's Office, which looks after data protection in the UK.